Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using CallCaptain, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

CallCaptain provides AI-powered call handling and lead capture services for home service businesses. We use Twilio for voice services and store data as described in our Privacy Policy.

3. User Obligations

You agree to provide accurate information and comply with all applicable laws regarding call recording and data protection in your jurisdiction.

4. Payment Terms

Subscriptions are billed monthly. You can cancel at any time. Refunds are provided at our discretion for partial months.

5. Limitation of Liability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for lost leads or missed calls due to service interruptions.

6. Contact

Questions about these terms? Contact us at support@callcaptain.co.uk